FAQs
What makes Boss Embossers' stamps unique?
Our stamps are designed with love and care by combining Lisaās creativity with Robās expertise in drafting and engineering. Each stamp is meticulously crafted to ensure itās one-of-a-kind, high-quality, and perfect for bringing your creations to life.
What materials are your stamps made from?
Our stamps are made using premium, food-safe materials that are durable and easy to use. What sets us apart is the fact that we have certified food contact safe approval for each and every country in the world meaning you can reset assured that your products are made to the highest safety standards.
Do you offer custom stamp designs?
Yes, we do! Whether you have a specific idea in mind or need guidance bringing your vision to life, weāre here to help create a custom stamp tailored to your needs. Subject to availability.
How long does it take to process my order?
As all our products are made to order, it typically takes 2-3 business days to create your items before shipping. During peak times, like holiday seasons, processing may take a little longer. If you have ordered a customisable design, please allow up to 3-4 business days for processing.
What shipping options do you offer?
We provide standard and express shipping options to cater to your timeline. We also offer free express shipping upgrades for certain promotionsācheck our website for current offers! If you are in need, we also offer our "FRONT OF THE LINE" service which is same day processing and shipping.
Do you ship internationally?
Yes, we ship worldwide! Shipping costs and delivery times will vary depending on your location.
Can I return or exchange my order?
As all our products are custom-made to order, we do not offer refunds or exchanges. However, if thereās an issue with your order, please contact us, and weāll do our best to resolve it for you.
How do I care for my stamps?
To clean your stamps, gently hand wash them in warm soapy water and let them air dry. Avoid using abrasive cleaners or placing them in the dishwasher to maintain their quality.
Do you offer wholesale options?
Yes, we love partnering with businesses! Please get in touch via our wholesale inquiries page for more information about bulk pricing and customization options.
How can I stay updated on new products and trends?
Follow us on Instagram [@BossEmbossers] and subscribe to our newsletter for the latest updates, new designs, and creative inspiration!
Can I two tone all your products?
Weāre big fans of the two-tone trend! However, since this technique gained popularity after we started designing, some of our earlier designs may not be perfectly suited for this decorating style. If youāre unsure, be sure to check the item description or feel free to reach outāweāre always happy to help you choose the perfect stamp for your needs!
What fondant do you recommend?
Weāll admit itāwe have a favourite! Queens Fondant is our top choice for the best fondant in the business. While weāre not big fans of pre-colored fondant, we absolutely love using Colour Mill and Vivid Coloured Gels to mix up the perfect shade every time.
What are your top tips for two toning?
Achieving the perfect two-tone effect comes down to three key factors: your environment, your fondant, and properly prepping your stamp. Here are our top tips:
- Prep Your Stamp: Lightly dust your stamp with cornflour using a fluffy brush, ensuring all the small details are evenly coated. This prevents sticking and ensures clean impressions.
- Choose the Right Fondant: Fresh fondant works best, with a consistency thatās soft and pliable, like playdough.
- Control Your Environment:
- Keep the room coolāturn on the air conditioning if needed.
- Always cover your fondant when not in use to prevent it from drying out.
- Wear gloves to avoid transferring your body heat, which can cause the fondant to sweat or stick to your hands.
Following these tips will help you create flawless two-tone designs with ease!
If you have any other questions, feel free to reach out to usāweāre here to help!